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Privacy Policy
 
Notice of Privacy Practices - Statement
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information.
Please review it carefully.
I. Our Duties As They Relate to Your Protected Health Information.
 
Our records about you may contain health information that is very personal. The confidentiality of this personal information is protected by federal and state law. We have a duty to safeguard your Protected Health Information (PHI) which includes individually identifiable information about:
·        your past, present, or future health or condition,
·        provision of health care to you,
·        payment for the health care considered PHI.
 
We are required to:
·        safeguard the privacy of your PHI,
·        give you this Notice which describes our privacy practices,
·        explain how, when and why we may use or disclose your PHI.
 
Except in very specific circumstances, we must use or disclose only the minimum PHI that is necessary to accomplish the reason for the use or disclosure.
We must follow the privacy practices described in this Notice; however, we reserve the right to change the terms of this Notice at any time and to make the new Notice provisions effective for all protected health information that we receive, disclose or maintain.
Should our Notice change, we will post a new Notice in our office lobby and on our public website www.OurKids.us.  You may request a copy of the new notice by visiting our main headquarters or any of our office location or calling
(305)
455- 6000.
Why We May Need to Use or Disclose Your PHI:
We use or disclose PHI for a variety of reasons. For some of these uses or disclosures, we must have your written authorization. For some, the law permits us to make some uses or disclosures without your authorization.
 
Generally these uses or disclosures are related to treatment, payment, or health care operations as noted below:
·        For Treatment, Including Emergencies: We may disclose your PHI to doctors, nurses, and other health care personnel who are involved in providing your health care. For example, your PHI may be shared with a doctor treating you for a physical illness.
·        For Payment: We may use or disclose your PHI in order to assist with payment for your health care services.
·        For Health Care Operations: We may use or disclose your PHI for Health Care Operations. For example, we may use your PHI in evaluating the quality of services provided, or disclose your PHI for auditing purposes.
 
Use and Disclosure For Which We Require Your Authorization/Consent:
·        When the use or disclosure goes beyond treatment, payment, or health care operations, we are required to have your written authorization. There are some exceptions to this rule, and they are listed below.
·        Authorizations can be revoked by you at any time to stop future uses or disclosures, except where we have already used or disclosed your PHI in reliance upon your authorization.
 
Uses and Disclosures For Which We Do Not Require Your Authorization/Consent:
The law permits us to use or disclose your PHI without written authorization in the following circumstances:   
 
·        When a Law Requires Disclosure: We may disclose PHI when a federal or state law require. For example, we may report information about suspected abuse, neglect or domestic violence, or in response to a court order, or to a law enforcement official. We must also disclose PHI to authorities who monitor our compliance with these privacy requirements.
·        For Public Health Activities: We may disclose PHI when we are required to collect information about diseases or injuries, or to report vital statistics to a public health authority. These purposes generally include the following:
o   To prevent or control, disease, injury or disability;
o   To report births and deaths;
o   To report reactions to medications or problems with products;
o   To notify people of recalls of product they may be using; and
o   To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition.

·        Health-Oversight Activities: We may disclose medical/mental health information to a health oversight agency for activities authorized by law. These activities may include, for example, audits, investigations, inspections and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.
·        For Health Related Benefits and Services: We may use and disclose medical/mental health information to tell you about health related benefits or services that may be of interest to you.
·        Coroners, Medical Examiners and Funeral Directors: We may release medical information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release information about clients to funeral directors as necessary to carry out their duties.
·        To Avert a Serious Threat to Health or Safety: We may use and disclose medical/mental health information about you when necessary to prevent a serious threat to your health and safety, or the health and safety of the public. Any disclosure, however, would only be to someone able to help prevent the threat.
·        Military and Veterans: If you are a member of the armed forces, we may release medical/mental health information about you as required by military command authorities. We may also release information about foreign military personnel to the appropriate foreign military authority.
·        Lawsuits and Disputes: If you are involved in a lawsuit or dispute, we may disclose medical/mental health information about you in response to a court or administrative order. We may also disclose medical/mental health information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute.
·        Law Enforcement: We may release medical/mental health information if asked to do so by a law enforcement official:
o   In response to a court order, subpoena, warrant, summons, or similar process;
o   To identify or locate a suspect, fugitive, material witness or missing person;
o   About the victim of a crime, if, under certain limited circumstances, we are unable to obtain the person's agreement;
o   About a death we believe may be the result of criminal conduct;
o   About criminal conduct at the hospital; and
o   In emergency circumstances to report a crime, the location of the crime or victims, of the identity, description or location of the person who allegedly committed the crime.
·        National Security and Intelligence Activities: We may disclose medical/mental health information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities as authorized by law.
·        Protective Services for the President and Others: We may disclose medical/mental health information about you to authorized federal officials so that they may provide protection to the President, other authorized persons, or foreign heads of state, or in order to conduct special investigations.
·        Inmates: If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical/mental health information about you to the correctional institution or law enforcement official. This would be necessary for the institution to provide you with health care, to protect your health and safety or the health and safety of others, or for the safety and security of the correctional institution.
·        Workers’ Compensation: We may disclose PHI to comply with workers’ compensation laws.
 
Use or Disclosure For Which You Must Be Given An Opportunity To Object: Sometimes we may disclose your PHI if we have told you that we are going to use or disclose your information and you did not object.
 
If there is an emergency situation and we do not have time to allow you to object to the disclosure, we may still disclose your PHI if you have previously given your permission and disclosure is determined to be in your best interests. If we do this, you must be informed and given an opportunity to object to further disclosure as soon as you are able to do so.
II. Your Rights As They Relate to Your Protected Health Information.
You have the following rights relating to your PHI:
Right to Inspect and Copy: You have the right to inspect and get a copy of medical/mental health information that may be used to make decisions about your care.
To inspect and get a copy of medical/mental information that may be used to make decisions about you, you must submit your request in writing to the Our Kids Privacy Officer/Chief Operating Officer at our office headquarters.
We may deny your request to inspect and copy your record in certain very limited circumstances. If you are denied access to medical/mental health information, you may request that the denial be reviewed. Another qualified professional chosen by our organization will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.
Right to Amend: If you think the medical/mental health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for our organization. To request an amendment, your request must be made in writing and submitted to Our Kids Privacy Officer/Chief Operating Officer. In addition, you must supply a reason that supports your request.
We may deny your request for an amendment if it is not in writing or does not include a reason to support your request. In addition, we may also deny your request if you ask us to amend information that:
·        was not created by us, unless the person or entity that created the information is no longer available to make the amendment;
·        is not part of the medical/mental health information kept by or for our organization;
·        is not part of the information which you would be permitted to inspect and copy; or
·        is not accurate and complete.
 
Right to an Accounting of Disclosures: You have the right to request an 'accounting of disclosures'. This is a list of the disclosures we made of medical/mental health information about you for anything other than to carry out treatment, payment and health care operations.
To request this list, or accounting of disclosures, you must submit your request in writing to Our Kids Privacy Officer/Chief Operating Officer.
Right to Request Restrictions: You have the right to request a restriction or limitation on the medical/mental health information that we use or disclose about you for treatment and/or payment of health care operations. You also have the right to request a limit on the medical/mental health information we disclose about you to someone who is involved in your care, or the payment of your care.
To request restrictions, you must submit your request in writing to Our Kids Privacy Officer/Chief Operating Officer. In your request, you must tell us what information you want to limit, whether you want to limit our use, our disclosure, or both, and to whom you want the limits to apply.
Right to Request Confidential Communications: You have the right to request that we communicate with you about medical/mental health matters in a certain way or in a certain location. For example, you can ask that we only contact you at work, or by mail.
To request confidential communications, you must make your request in writing to Our Kids Privacy Officer/Chief Operating Officer. We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.
III. Right to be Notified of a Breach Involving Unsecured PHI:
You have the right to be notified of a breach involving unsecured PHI. “Unsecured PHI” refers to PHI that is not secured through the use of the U.S. Department of Health and Human Services recognized technology or methodology. Typically, affected individuals will be notified of breaches involving unsecured PHI within 60 days.
IV. Privacy Policy Regarding Information Our Kids Collects. 
 
Our Kids and its employees value and respect the right to privacy. It is the stated policy of Our Kids to conduct business in full compliance with the law and with particular consideration for our web site visitors.
Credit Card Numbers
When an individual uses the Our Kids payment platform, billing information including the name on the individual's card, billing address and expiration date is used to process the transaction. All of this information is encrypted using 128 bit SSL, industry standard secure technology. This encryption is designed to prevent theft or interception of the information as it traverses our data network.
Completing a transaction online using the Our Kids payment platform will not open an individual's personal information to misuse. Our Kids does not disclose, sell, trade, rent, or otherwise reveal credit card or other personal information to third parties, including advertisers or marketers. Demographic and usage data may be used by Our Kids in aggregate for internal analysis, but at no time are individual credit card numbers ever communicated or shared with anyone.
When necessary, we may collect information needed to better support our relationship with you, improve our services and communicate messages about events, services and other related matters. Our Kids shall handle all information gathered in a confidential manner.
Email Addresses

Our Kids collects individual's e-mail addresses in order to send them confirmation of transactions and the appropriate receipt for their records. If an individual checks the box to receive a newsletter, this will be used only for this purpose.
Our Kids will not disclose, sell, trade, rent, or otherwise reveal individual's e-mail addresses to a third party, other than to Our Kids' client.
While we do not disclose personal information to companies that work with us, Our Kids does reserve the right to share information with those specific providers or government departments that assist us in the provision of services. We do log and monitor all logins to our secure systems as required by law and other applicable regulations.
 
Contacting Our Kids about Your Personal Information
If you would like to review the personal information that we have collected about you through this site in order to verify its accuracy and completeness, or if you have a question or complaint regarding our privacy practices, or to request that Our Kids delete your personal information from its records, please contact us at info@ourkids.us
V. Changes to this Notice
 
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical/mental health information we already have about you, and for information we receive in the future. We will post a copy of the current notice in our lobbies and on our public website.
VI. Complaints
 
If you believe your privacy rights have been violated, you may file a complaint to the Secretary of Health and Human Services, Hubert H. Humphrey Building, 200 Independence Avenue S.W., Washington, D.C.  You may also file a complaint with us by notifying the Our Kids Privacy Officer/Chief Operating Officer of your complaint. We will not retaliate against any person for filing a complaint.
To file a complaint with the Secretary of the Department of Health and Human Services, visit the following website:
To file a complaint with the Our Kids Privacy Officer/Chief Operating Officer located at our office headquarters:
 
Our Kids of Miami-Dade/Monroe, Inc - Headquarters
401 NW 2nd Avenue,
10th Floor, South Tower
Miami, FL 33128-1740
Phone: (305) 455-6000